Millions of UK households could be required to install a new meter in their homes, as a review has found that the water industry in England and Wales needs "fundamental reform" to address ongoing issues. The Independent Water Commission has determined that a significant "reset" of the water sector is necessary to improve standards across the industry.
Sir Jon Cunliffe, the former civil servant and central banker who led the Commission, has warned that "no single, simple change" will rectify the water industry. Mr Cunliffe stated: "This sector requires fundamental reform on all sides – how we manage the demands on water, how the system is regulated, how companies are governed and how we manage the critical infrastructure on which we all rely.
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"It may sound academic, but it is profoundly important. A clear set of national priorities for water – covering the water industry, agriculture, land-use, energy, transport, housing development – is essential.
"Without it, we will continue to be dogged by inconsistency, short termism, unintended consequences and risk willing the ends without ever fully understanding the means required."
The report, which includes 88 recommendations, proposes a new single integrated regulator to replace existing water watchdogs, mandatory water metering, and a social tariff for vulnerable customers, reports Birmingham Live.
The report also demands tougher environmental controls, including mandatory water meters. Sir Jon has additionally proposed alterations to wholesale tariffs for industrial users and expanded water reuse and rainwater harvesting programmes.
Cunliffe's findings also suggest a long-term, cross-sector approach for water and the modernisation of the legal framework for water. The document also encompasses regulatory reforms, including a new integrated regulator for water.
The recommendations include enhanced transparency in areas such as operator self-monitoring and examination of water company reporting and the establishment of a single social tariff, to boost affordability and customer service as well.
The report suggests modifications to the economic regulation of water companies, including "a company-specific supervisory function" that would contribute to the current price review structure, as well.
It calls for new national resilience standards for infrastructure, to help ensure the maintenance of underground pipes and other water and wastewater assets, as well.
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